Recent Posts

Commercial Systems Prone to Water Damage: SERVPRO of Forsyth & Dawson Counties

4/28/2022 (Permalink)

Green SERVPRO Disaster Response Truck filled with restoration equipment SERVPRO of Forsyth & Dawson Counties is ready for whatever happens! We'll restore your business after any size of property damage.

Commercial properties present unique risks when it comes to water damage in Cumming, GA. Unlike residential homes, which are usually one story and have easily accessible crawl spaces and attics, commercial buildings can be many stories high with flat roofs and multiple storefront windows. They also often have expensive specialized equipment that can be very costly to repair or replace if damaged by water. In this blog post, we will discuss the different parts of a commercial building that are at risk for water damage, as well as some tips on how to prevent it.

Plumbing Systems

The first and most obvious risk for water damage in a commercial property is the plumbing system. Because commercial buildings have more bathrooms, kitchens, and other water-using fixtures, they also have larger and more complex plumbing systems. These systems are often located in hard-to-reach places, making them difficult to repair if they spring a leak.

One of the main water damage challenges according to The Hartford Insurance is an improperly maintained sprinkler system. By law, most commercial buildings must have a fire sprinkler system, but many building owners forget to regularly maintain and test these systems. While a well-maintained fire sprinkler system can help prevent extensive fire damage in the event of a fire, improper maintenance or disaster planning can cause extensive water damage that can flood multiple floors.

Another plumbing risk is burst pipes. Commercial buildings, especially high rises tend to run at a higher pressure than residential buildings. Therefore, a burst pipe has the potential to release significantly more water than a home.

One of the ways in which we help commercial property owners prevent catastrophic property damage before it happens is through our app-based Emergency Response Planning program (ERP).

Roofing Systems

In addition to the plumbing system, there are a number of exterior commercial building components that can experience water damage. One of the most common is the flat roof. Because flat roofs are not sloped like traditional pitched roofs, they tend to pool water instead of shedding it. This can lead to leaks and eventually, if left unaddressed, major water damage.

Some common commercial roofing systems include:

  • Built-up Roofing (BUR): Often called tar and gravel roofs, these commercial roofing systems are built with a semi-continuous membrane installed in layers, then covered in aggregate. While they are usually simple to maintain, best practices suggest inspecting the roof for deterioration and possible leak points at least twice yearly.
  • Thermoplastic Single-Ply Membrane Roofing (PVC & TPO): These roofs are installed in large rolls that are then welded together at the seams with heat. The material is very durable and oil-resistant. However, the heat-welding methods require skilled installation, which can lead to weak points and leak-prone areas if not performed correctly.
  • EPDM Roofing: Some roofers call these "rubber roofs" because the material they are made of, ethylene propylene diene monomer is very rubber-like. This kind of roof is derived from oil and natural gas, and appears dark gray or black. When installed correctly and with the highest thickness available, this type of commercial roof will last a very long time with little to no issues. Unless you experience storm damage in your area, an annual check for leaks around the roof penetrations should suffice.

Window Systems

Commercial window systems are built for durability and use, however, they can often present a unique water damage challenge for commercial facilities. Most aluminum glazing systems aren't intended to be 100% waterproof. Most commercial window systems are meant to limit water penetration during extreme circumstances while also weeping water back out to the exterior.

By directing all moisture to the sill flashing, storefront systems limit water penetration. It's critical that the sill flashing be installed correctly in order to avoid water damage. Making sure that sealant is put on the top of the rear leg before installing the sill is one of the most important aspects of a good installation.

The most essential aspect of maintaining water penetration with a storefront is end dam fastening and sealing. Water will enter the building through the jamb locations if end dams are not properly fastened and sealed. Improperly (or missing) end dams can cause significant water damage to the interior drywall or flooring around commercial storefront windows.

Like anything else in a building, time and the elements can cause wear and tear and failure of these commercial window water control systems.

Commercial Water Damage Inspection Services

So if you notice moisture or water damage around your storefront windows, you should consider calling SERVPRO of Forsyth & Dawson Counties to inspect for potential water damage issues. Our technicians are trained to identify, troubleshoot, and restore all types of commercial water issues.

Call today to schedule your commercial service!

(770) 887-1962

Tips to Stay Safe during Fire Damage: SERVPRO of Forsyth & Dawson

3/29/2022 (Permalink)

SERVPRO green Disaster Recovery truck trailer parked outside of a property restoration project with four workers around it. No matter how serious your property damage may be, SERVPRO of Forsyth & Dawson is your local expert for restoring your home or business.

It's that time of year again - fire season in Forsyth County, GA, and surrounding areas. Between February and May, the weather gets hotter and drier, while the risk of house fires rises. A fire may start from a variety of sources, ranging from a faulty wire to an overloaded outlet to a kitchen mishap to a bonfire left unattended. It's critical to know how to react quickly and effectively if your home catches fire.

Here's What You Need To Know If A Fire Starts: 

The first line of defense against a house fire is to know how to use the proper fire extinguisher for the situation. This simple procedure can help save lives and hundreds of thousands of dollars in property damage. If the fire spreads uncontrollably, evacuate immediately and stay away, then call 9-1-1. Leave all of your belongings where they are and save yourself and your loved ones.

If your clothing ignites, remember the old adage: Stop, Drop, and Roll.

It's critical to utilize the stairs if you live in a building with elevators in case of a fire. The elevator electrical system may be damaged by a fire, causing the shaft to operate like a chimney and rapidly fill up with deadly fumes.

Doors may be used to your advantage in a fire, potentially saving your life. If the doorknob or handle is hot, don't open it. If you can't exit through the primary route, look for another option. Do not open any doors that are warm to the touch.

Close any doors that might obstruct your exits, lay a wet towel beneath the doors, and call the fire department or 9-1-1 if flames, heat, or fire block your avenues of escape. Tell them exactly where you are so they can find you.

If you're near a window that you can't use as an escape, open it and wave a brightly colored cloth or use your phone flashlight to signal for help.

What To Do After a Fire

After a fire, it is important to contact a professional fire damage restoration company like SERVPRO of Forsyth and Dawson Counties. We have the training, experience, and equipment to properly restore your home - "Like it never even happened."

If you try to clean up the fire damage yourself, you could end up making the situation worse both in your home and with your insurance company's process.

Trust the experts, and call today!

Spring Weather Hazards in Georgia | SERVPRO® of Forsyth and Dawson Counties

3/25/2022 (Permalink)

an image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to severe weather. SERVPRO of Forsyth and Dawson Counties is a click away if you experience any damage.

The United States is one of the world’s largest countries, second only to Russia and Canada in terms of total land area (though China is larger if all outlying US territories are excluded).

Seasonal weather isn’t one-size-fits all in a country with such a large and diverse territory under one umbrella—various parts of the nation experience distinct weather patterns, and hence face weather threats of differing degrees throughout the course of the year.

As spring approaches and warm and cold air masses meet throughout the country, let’s take a look at what different weather events to anticipate in some of the main regions, as well as what we need to be aware of here in Georgia.

During the spring months, the Pacific Northwest is prone to severe rain, which may bring floods and water damage to homeowners. Snow will continue fall at higher altitudes, and the melting and runoff from that will bring issues of its own.

The Upper Midwest and Northeast have the longest winters to face as cold weather will stick around for the whole season. Extreme cold and the threat of snowstorms and blizzards may be expected stretching from Maine to the Dakotas until late spring or perhaps early summer, when temperatures begin to rise.

On the other hand, the southern West Coast will have to watch out for excessive heat waves that could endanger lives and safety, and the South Pacific, including Hawaii, will be on the lookout for possible tsunamis caused by tectonic activity.

Windstorms, derechos and the possibility of wildfires will be a concern for the center of the nation, from Iowa to Texas. Wildfires can readily spread when winds are strong and seasons are dry. And, of course, part of this region is Tornado Alley, which has a high frequency of tornadoes.

Finally, extreme weather is possible in the Southeast, including here in Georgia, ranging from tornadoes and severe thunderstorms in landlocked states to hazardous rip currents on the coast and hurricanes in the spring. Thunderstorms are common in Georgia, particularly in the spring and summer months. Oftentimes, remnants of tropical storms coming in from coastal states can also cause severe flooding.

Extreme weather is a considerable hazard in the United States, regardless of where you live. Yours may differ from your friend’s a few states away, but knowing how to be prepared is always a good idea.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO of Forsyth and Dawson Counties for local, fast, expert recovery.

4 Advanced Home Maintenance Tips to Save You Thousands of Dollars in Property Damage: SERVPRO of Forsyth & Dawson Counties

3/9/2022 (Permalink)

5 Green SERVPRO trucks in a warehouse in Atlanta waiting to be dispatched to a water restoration project. SERVPRO of Forsyth & Dawson Counties keeps its trucks ready to respond immediately to your water damage emergency.

Did you know? An average of 14,000 people experience home water damage emergencies every day.

Water damage is a serious problem that can be expensive and inconvenient in your home or business in Sharon Springs, GA. SERVPRO of Forsyth & Dawson Counties frequently finds that careful housekeeping may help to minimize the danger and costs of water damage repair. The process of water damage restoration, while unpleasant, may be reduced by implementing some basic housekeeping techniques.

1) Inspect & clean the HVAC condensation lines to prevent leaks or flooding.

HVAC condensation lines tend to leak water when clogged and on especially hot months, this can cause water damage and flooding in surrounding areas of your home. Inspect your condensation lines every month and clean them as needed.

You should pour one-half cup of plain, white vinegar four times a year down your condensate drain to clear out gunk and debris. Bleach should not be used since it might spill onto your metal drain pan and cause deterioration and issues. If you find excessive debris or mold, our SERVPRO professionals can help you cleanup any water damage.

2) Inspect and clean the roof and gutters of debris and check attics for signs of water damage.

Clogged gutters can cause rainwater to back up and overflow onto your roof, which can damage the roofing material and seep into the home.

Check for leaking flashing around vents, valleys, chimneys, pipes, and skylights. Any place where your roof has holes or joins is a potential source of leaks later on down the road. If this flashing becomes bent, rusted, or loses its seal, it might allow water to enter your property.

Examine your attic for moisture or mold growth. If you detect damp, damaged, or moldy insulation, rotted or discolored boards or ceiling panels, or puckering in the sheetrock, you may have a leak on your hands.

3) Have a professional inspect your plumbing system

One of the best ways to avoid needing emergency water repair is by scheduling plumbing maintenance. Maintenance allows a plumber to check your plumbing system for any developing corrosion or pinhole leaks that you may not notice otherwise. They can also try to determine when your plumbing system will need repairs, so you aren't caught off guard by any water leaks in the future.

Meanwhile, avoid flushing unusual or insoluble objects down toilet drains to prevent clogging that leads to floods. If you experience three or more water leaks in less than six months, your pipes may need to be replaced.

4) Test your sump pump thoroughly for possible water leak issues

A sump pump protects your home from heavy rains and rising waters that leave behind enormous repair costs and structural damages. 

Conclusion

It is important to be proactive about home maintenance and repairs in order to prevent water damage events from happening in the first place. However, if a water damage event does occur, it is important to have a plan in place for how to deal with the aftermath. Our team of experts at SERVPRO of Forsyth & Dawson Counties is Here to Help!

Call us today: (770) 887-1962

Keep the Ambiance, Ditch the Danger — Alternatives to Traditional Candles

2/21/2022 (Permalink)

Fairy lights Fairy lights provide the same relaxed lightning that candles offer.

Four Alternatives to Traditional Candles

Whether you live in Hollywood or in Ludville, GA, candles have long been portrayed as the go-to option for setting the mood. But the movie fantasies neglect to mention the dangers of having open flames all over your bathtub, furniture, counters or patio: In a recent five-year period, instances of candle fire were reported 23 times a day and 37 percent of fires began in the bedroom. Add to that the soot and smoke cleanup required for your carpets and you might want to look elsewhere for ambiance. Here are four alternatives you can use every day in your home.

1. Fairy Lights

These twinkling strings of lights that are smaller than traditional holiday tree lights are frequently featured in your favorite social media posts. They are often available with energy-saving LED bulbs, many are battery-operated, and some come with remote control.

2. Flameless Candles

People have been using these electronic candles in offices for years because they provide great aromas without flames. They are a sneaky way to get the appearance of candle fire without worry.

3. Wax Melters

Sometimes referred to as candle warmers, these electric plug-in devices gently warm candle wax without flames. Bonus: They come in a variety of colors and some have side panels that transform a simple pot into a decorative lamp.

4. Oil Diffusers

Available in nearly every home store, these jars can be filled with rotating scents depending on your mood. Simply replace the reed sticks and pour in a new fragrance oil for worry-free air freshening. The best part about these is you can fall asleep without the worry of batteries dying, wax drips, or smoke cleanup.

You don't have to give up the romance of candles because you're trying to avoid a candle fire in your home in Ludville, GA. Simply think beyond the movies and pick a safer alternative.

What to Do About Water Damage Until Help Arrives

2/14/2022 (Permalink)

Wet wooden floor Water damage in Talking Rock, GA.

Water Cleanup

Dealing with water damage in Talking Rock, GA can be complicated. Regardless of if the broken pipes only affected one room or if the entire house needs to be dealt with, you always want to contact a professional team to come out and address the issue. You do not want to make the situation worse by trying to fix pipes on your own; leave the water cleanup to the experts.

1. Determine If It Is Safe to Stay in the House

At the end of the day, you want to ensure everyone in your family is kept safe. This requires you to determine what the “slip and fall” risk is within the house. You also need to be incredibly wary of electrical fixtures affected by the flood water. Stay out of any rooms where the ceiling is sagging, and do not turn on a ceiling fan if that is the case, because water damage can make fans unstable.

2. Ventilate the Rooms

You can help the professional water cleanup crew by beginning the ventilation process as soon as you can. You should open up any windows in the room and run the air conditioner. This will help dry down the room and delay mold growth. It will not prevent mold and mildew entirely, so you still need to contact a professional team to address every danger in a room.

3. Salvage What You Can

You do not want to put yourself in any danger by reaching into potentially contaminated water, but you can attempt to retrieve items affected by water damage. Wet fabrics can be removed and hung outside to dry. You can also pull out magazines and books to help the pages dry sooner. Do not plug in any electronics until you know for certain they are dry. Water remediation in Talking Rock, GA can be dangerous work, so leave the heavy lifting to the experts.

Flood Cleanup: Mitigation Versus Restoration

2/2/2022 (Permalink)

Windows of a building boarded up Board up building services to a building in Mcdaniel, GA.

Mitigation vs Restoration

When your business has been flooded, you are likely going to hear a couple of terms thrown around: mitigation and restoration. These terms refer to the initial cleanup and rebuilding of your business so that it is functional. You have the option of either going through several companies that specialize in the individual tasks associated with the overall rebuilding of your business, like a flood cleanup company, or choosing a restoration firm that specializes in the full-scale process. In either case, it is beneficial to understand the terms and what they entail.

1. Mitigation

Mitigation refers to the first aspect of flood cleanup, and it is the process of protecting your facility from further damage that may nullify your insurance claim. There are two processes commonly used in the mitigation process.

1. Board Up and Tarping

Boarding up refers to the covering of broken windows, doors and other structural holes with plywood. Tarping refers to the covering of any holes in the roofline with tarps.

2. Initial Cleanup and Cleanout

Once the area is secure, a flood cleanup company will move on to removing excess water and other debris. This process will be followed by the cleaning and disinfecting of the affected areas.

The mitigation process is the first and fastest part of the restoration process. Mitigation creates a clean and safe environment for restoration specialists to assess and remedy the rest of the disaster area.

2. Restoration

A restoration company in the Mcdaniel, GA, area is likely all-encompassing, meaning that it will be able to perform the mitigation work as well as the restoration. The restoration process is lengtheir than mitigation and probably involves demolition and construction.

A flood cleanup company may only specialize in the mitigation part of disaster recovery, while a restoration company may be able to work on every aspect of the project. While you are welcome to pick whichever service suits your needs best, a restoration specialist is likely the best option in major disasters.

Don’t Get Short-Changed on Your Burst Pipe Claim

1/26/2022 (Permalink)

Living room with standing water (clear water) Bursting pipe causes damage in a living room.

Don't Let Your Claim For a Burst Pipe Go Unpaid

You care enough about your home in Jasper, GA, to protect it with an insurance policy covering water damage, but are you sure you’ll fully recover your losses if bursting pipes unleash buckets of water inside your home? Here are some ways you can help ensure you won’t come up short.


1. Document Everything — Before and After

Before taking steps to fix broken pipe damage, document everything affected. Don’t throw away anything that’s been damaged beyond repair; take pictures of everything first or make a video.

It’s a good idea to also take photos or videos of your house and belongings when you first get your policy or when you make changes to your home. A before-and-after damage demonstration can help substantiate your claim.

2. Know What Your Policy Terms Mean

Be aware of any exclusion and exception terms in your policy. Find out from your agent what all the terms mean; certain types of damage from bursting pipes may not be covered. Water damage from long-term gradual pipe leakage, for example, may be excluded; only sudden or accidental damage may be covered. An adjuster could then conclude that damage reported in a claim could have been prevented if you had not neglected certain maintenance, inspection or repair issues.

3. Be Proactive; Get Inspected and Have Maintenance Work Performed

To help prevent a claim denial based on gradual or long-term leakage, have your plumbing system inspected regularly by licensed professionals. Obtain inspection reports and keep records of all maintenance or repair work performed.

4. React Quickly and Call In a Reliable 24/7 Clean-Up and Claim Inventory Service

Contact a professional 24/7 emergency clean-up service as soon as possible. You’ll want to choose one that provides a thorough and reputable contents claim Inventory service.

You’ll be better prepared to file a claim with sufficient picture and paper documentation, a full understanding of policy terms and a proactive approach to inspections and maintenance. Taking these steps can help you gain the confidence that you’ll be fully covered if your home in Jasper, GA, is damaged by bursting pipes.

Commercial Fires Can Leave Lingering Problems for Building Owners

1/21/2022 (Permalink)

The outside of a building burned, windows have been boarded and rain gutter has smoke damage Fire damage in Dahlonega, GA.

Building Owners May Face Long-Term Issues As a Result of a Commercial Fire

After a commercial fire in Dahlonega, GA, the building can be expected to need a good smoke cleaning by professionals to remove the stains left behind by the soot and dark fumes of billowing smoke-filled clouds. But weeks or months later, an unexpected smoky or acrid smell may arise. That is when most people ask themselves what happened.

Dark Stains

Discoloration can generally be removed by a team of fire specialists. Using specialized cleaning methods and chemicals, the team can often quickly remove the damaging stains from the walls, floors, and ceilings. Once the stains from the smoke damage have been removed, the building can quickly be reopened for business.

Unpleasant Odors

What many people do not realize is that a general smoke cleaning only removes surface pollutants. During a fire, flames can send out gas fumes as they consume items. The gases may include the following:

  • Hydrogen cyanide
  • Carbon monoxide
  • Phosgene
  • Hydrogen Chloride
  • Nitrogen Dioxide

As the fumes penetrate the surfaces of most porous items inside the building, they become hidden by the more offensive nature of the smoke and soot. Once the surface smoke and soot are removed, the gases typically become noticeable.

Specialized Cleaning

Fire and smoke restoration specialists can fight the noxious and offensive smells left underneath the smoke odor with air cleaners. These include ozone machines, air filtration devices, and thermal foggers. By initiating a full area air cleaning along with the surface cleaning, your building can typically be returned to normal quickly when the majority of offensive odors have been removed.

Smoke cleaning is important, but it is only part of the cleaning often necessary to fully remove the offensive and lingering gases trapped in the interior of your commercial building. It is often best to look to a restoration team right after the fire to minimize the hold the odors may have on your property.

SERVPRO of Forsyth & Dawson Counties- Proud to be awarded

1/20/2022 (Permalink)

Expertise.com Award for excellent water restoration services Expertise.com Award for excellent water restoration services

A water-related disaster in your home or business in Coal Mountain, GA is stressful, no matter the size. While you might hope that this would never happen to you, the truth is that it happens more than you think. If your home or business has ever experienced water damage or if you know someone who has, you’re likely well aware of how much damage even minor flooding can cause—and how long it can take to restore things back to normal.

The Award: Water Damage Restoration Services in Coal Mountain, GA

Our Water Damage Specialists use advanced water restoration techniques. So if you need help with everything from unclogging a drain, to restoring your home after a second-story toilet overflow, we have the capacity to do it. We specialize in removal and extraction, drying and dehumidification, cleaning and repair, and restoration services, for residential and commercial properties alike.

Our commitment to quality of service and workmanship has earned us an A+ rating from Expertise.com.

Water Removal and Extraction

When water damage occurs, it’s important to start by removing and extracting as much of that water as possible. If not taken care of quickly and properly, water can lead to more extensive – and expensive – problems later on. At SERVPRO of Forsyth & Dawson Counties, we offer a variety of services that include water removal and extraction. Our teams can handle everything from small leaks in your basement or garage to large-scale disasters such as floods caused by storms, wind, or hurricanes.

Drying and Dehumidification

For a water damage restoration company, drying and dehumidification are crucial steps in a restoration project. If water is left sitting in a home or business, mold will begin to grow and spread—destroying walls, floors, and furniture in its path. Our At SERVPRO of Forsyth & Dawson Counties technicians make sure that atmospheric humidity levels are contained to 30-60% relative humidity and salvageable materials are dried and cleaned to preloss conditions before beginning the next steps in our water damage restoration process.

Restoration Services

Here at SERVPRO, we know that you don’t want to repair your home; you want it restored. Our water restoration technicians will work with you and your insurance company (if applicable) throughout every step of restoring your property to its preloss condition. We understand how stressful and frustrating water damage can be – but we also know that our dedication and expertise will help minimize stress and bring closure during a very difficult time in your life.

Call us today at (770) 887-1962 for 24/7/365 service. We are Here to Help.