Recent Posts

What to do if you have damage from high winds?

7/15/2019 (Permalink)

Storm Damage What to do if you have damage from high winds? SERVPRO can help after suffering from storm damage.

High winds can hit in Cumming, GA at any given time throughout the year. In some cases high winds can cause significant damage to your home. Here are some pointers if you need your home restored. 

3 Ways SERVPRO can help you after suffering storm damage

  1. Evaluate damages. Contact SERVPRO immediately. They will send a project manager on site to start evaluating the damages. 
  2. Extract water and place drying equipment. If there is water damage, SERVPRO will start extracting water and placing drying equipment inside the home. They will make sure to monitor it daily, and take accurate notes. These notes can be critical when dealing with your insurance company. 
  3. Restoration and rebuilding. After the remediation process is done, SERVPRO can help with the rebuilding and restoration of your home. Our in house construction team is able to handle everything for you from start to finish. 

If you have any questions, do not hesitate to reach out to us at anytime. 

Flood Cuts: What You Should Know

7/11/2019 (Permalink)

Storm Damage Flood Cuts: What You Should Know A flood cut is performed when flooding contaminates the wall

Flood Cuts: What You Should Know

If your Ludville, GA, home has experienced storm flooding, then one of the many methods your chosen water damage restoration professional may used to utilize is a flood cut. For many homeowners unfamiliar with this method it may may be confusing as to why this step needs to be done. Here's what you may want to know.

1. What a Flood Cut Is

A flood cut is when restoration experts make a cut in the drywall approximately 12 inches above the flood line. They will then tear out the section of wall affected by the flood. This is done because flood water can often be contaminated with bacteria, and it's unwise to leave such sections in the home. After the drywall portion has been removed it can be replaced with a new section and made to look as if nothing has been done.

2. When a Flood Cut is Made

In most cases a flood cut will be used when the water causing the flooding is considered to be contaminated. Storm water usually falls into the black category because it's difficult to tell what it has come in contact with, and in many cases storm runoff can contain material from sewage. This means it has potential to carry bacteria which is unwanted in the home.

3. How a Flood Cut Helps Your Home

The removal of the portion of wall touched by flood water helps prevent further contamination in your home. It is a general recommendation that anything that may carry bacteria or mold be removed as quickly as possible, and that the affected area be thoroughly sanitized.

A flood cut is performed when flooding contaminates the wall. Removing the affected section is one way of preventing further damage to the home. Fortunately, your restoration professionals will know how to tear out and replace the section, and have it looking as if nothing had ever happened once the repairs are complete.

6 Steps To Clean Up Smoke and Soot Damage in Commercial Spaces

6/26/2019 (Permalink)

Fire Damage 6 Steps To Clean Up Smoke and Soot Damage in Commercial Spaces Treat the building with ozone generating equipment

6 Steps To Clean Up Smoke and Soot Damage

Smoke damage is a complex problem. It begins with the first spark of a fire and remains a problem throughout the recovery. Its elimination is a six-step procedure that begins while the fire is underway.

1. Vent the building. The fire department will do this as part of the fire suppression effort. The more smoke and soot that vents outdoors, the less that stays behind for cleanup.

2. Set up air filtration equipment. After the fire department leaves, airborne soot and other particles are still present. Air filtration equipment removes these particulates before they can settle on surfaces, enter HVAC vents and damage electronic equipment.

3. Remove all damaged items and material. This step requires the removal of carpets, fabrics, furniture and equipment. Some items with soot damage will go into the trash. Much of the rest will go out for restoration or smoke cleaning. Any items which do not require cleaning should go into temporary storage.

4. Clean all exposed surfaces. The intent here is to clean all the hard surfaces. When this step is complete, there will still be smoke damage in hidden and hard-to-reach places.

5. Treat the building with ozone generating equipment. Ozone is a toxic gas. This step requires vacating the building and setting up ozone generators. Ozone will chemically neutralize the soot and other residue that has deposited itself in difficult-to-clean areas. This may take one or more days to accomplish.

6. Treat the building with a thermal fogger. At this point, the soot damage removal process is complete. Still, there is likely to be some residual damage that defies cleanup. The final step is to treat the building with a thermal fogger. A fogger will deodorize any untreated residue.

You can see that the process of eliminating smoke damage from your Talking Rock, GA, area business is quite complicated. A team of fire damage remediation specialists, with their specialized equipment and experience, can eliminate the damage in your business. They will leave it looking and smelling fresh and clean.

How to Remove Water From a Commercial Basement

6/21/2019 (Permalink)

Commercial How to Remove Water From a Commercial Basement A flooded basement can be caused by many varying disasters.

Removing Water From a Commercial Basement.

Surveying the damage to your commercial building in Cumming, GA after a flood can seem overwhelming. Not only do you have a mess on your hands, but your business may be shut down in the meantime. A flooded basement can be caused by many varying disasters including heavy rains, faulty sump pump or insufficient drainage around basement walls. Cleaning up a mess of two feet of water or more requires special equipment. Depending on the circumstances, you may be dealing with debris, contaminated water and mud.


When you notice the basement of your commercial building is flooded, take the time to protect yourself, your employees and your customers. Don’t let anyone enter the area without boots, gloves, mask and goggles. Until you determine the cause of the flooding, you don’t know what the contamination level of the water is.


Before entering the water, cut off the main electricity to the basement. You can get electrocuted in even one inch of water. Always play it safe when it comes to electricity.


Try to ascertain the cause of the flood. If it is a busted water line, turn off the water at the shutoff valve. If it is due to a blocked drain, you may need special equipment to unblock it. If it is due to rising flood waters or sewage, limit your contact with the water. It is likely contaminated.


Removing the water is the first real step to getting things back in order. For higher water, consider hiring a professional. They can use truck mounts and trash pumps to effectively and efficiently remove the water.

Don’t get overwhelmed by a flooded basement. Take care of the problem as quickly and efficiently as possible. Standing water can degrade and become contaminated quickly. Once you have cleaned up the water, make sure to have your building thoroughly inspected for mold. Seasoned professionals can make the job easier. They have all the special equipment to get the job done right.

Common Causes of Water Issues in Commercial Buildings

6/21/2019 (Permalink)

Commercial Common Causes of Water Issues in Commercial Buildings Commercial water damage due to roof leak in Mcdaniel, GA

Reasons Why You Might Find Water Damage in Your Building

Unfortunately, many commercial buildings in Mcdaniel, GA, experience water issues such as leaking pipes. Knowing what to do in this type of situation can make a big difference when it happens. Acting fast can help prevent larger problems from occurring. Here are a few reasons why you might find water damage in your building.

A Leaking Roof

While damage is more likely to occur on older roofs, it can happen at any time. Severe weather is one of the top causes of this problem. Even if the leak is only minor, it can lead to serious issues, such as mold. It is vital to have a professional come look at it as soon as possible so that you don't end up with serious water damage.

Broken Pipes

Leaking pipes in commercial buildings are more common than many people realize. As the building gets older, they can become weaker, which can lead to a pipe break. The amount of damage this causes depends on the size of the crack. A burst pipe can lead to flooding, which brings about a whole other set of problems. No matter how small the leak is, you should have it taken care of right away in order to be as safe as possible.

Sewer Line Damage

Most commercial buildings have an intricate sewage system due to the number of toilets that they house. If there is a toilet backup, it could lead to contaminated water entering the building. Checking the bathrooms regularly can help you notice a problem early on. If you can't fix it right away, shut off the water valve in order to prevent further flooding.

Always take proper precautions to help prevent water issues in your building. If leaking pipes or other problems do happen, it is important to have them taken care of right away. For everyone's safety, make sure wet areas are clearly marked and thoroughly cleaned. You can also call a professional water damage expert in Mcdaniel, GA, to help.

Leaky Toilet Fixes Made Simple

6/12/2019 (Permalink)

Water Damage Leaky Toilet Fixes Made Simple If your bathroom sustained damage from the seepage, contact a water damage restoration specialist for immediate advice.

Toilets are among the most reliable devices on your property. Even these workhorses can malfunction, however, given enough use and enough time. Leaks are the most common problem, but they don’t have to involve an expensive plumber’s visit. There are a couple of easy DIY fixes you can try first. Follow these tips for repairing a leaking toilet and get your Cumming, GA, bathroom back on track.

What Causes Leaks

The most common cause of a leaking toilet is the weakening and eventual failure of the wax seal beneath the bowl. Still, failed gaskets are far from the only source of toilet troubles. Other causes include:

  • Loose supply tubes
  • Cracks in the bowl
  • Loose bolts

Fortunately, there are easy DIY fixes for a variety of old toilet problems.

Gasket Replacement

Start by turning off the water supply. Grabbing the bowl beneath the seat hinges, rock it to and fro to break the old wax seal. Once done, lift the bowl and carefully set it aside. Be sure to scrape off the old wax using a putty knife or similar implement. Take a second to look at your flange and make sure it’s not bent or cracked. If it is, you’ll need to replace that as well. If it is okay, center the new wax ring on the floor and replace the bowl.

Loose Bolts

Sometimes the issue is a leak beneath the bowl caused by loose bolts. Using a screwdriver, pop off the caps covering the bolts. Tighten them with a wrench and replace the caps. Adding caulk around the base is also a step you can take for an extra layer of leak protection.

Toilets are one of the most durable items in any building, but they aren’t indestructible. The above tips can help stop some water issues, but if leaking toilet problems continue, don’t hesitate to call a qualified toilet repair person. If your bathroom sustained damage from the seepage, contact a water damage restoration specialist for immediate advice.

Why Is There Sewage Backup During Heavy Rains?

5/23/2019 (Permalink)

Commercial Why Is There Sewage Backup During Heavy Rains? Our team responded to a large water loss in this facility and got right to work drying up the water.

Storms can be really stressful for commercial building owners in Cumming, GA. You have to worry about hail, wind and water damage every time a storm is predicted for your area. Even when a storm is forecasted, you never know what's going to happen. Sometimes, the storms may leave your building unaffected, and other times, you're left dealing with lots of damage. For example, your area could be under threat of heavy rains, but did you know that could put you at risk for a sewer backup?

Sewage Backup during heavy rains 

Overwhelming Amounts of Water 

Lots of rain water can leave systems waterlogged, and the city sewer system is no different. During heavy downpours, sewer systems can take on too much water. This causes the sewer water to back up into commercial buildings and sometimes homes. Downpours aren't the only potential cause of a sewer backup.

This issue can also be caused by the following situations:

  •  Tree roots grow into pipes.
  • Broken pipes don't allow sewage to leave.
  • Grease or other waste creates a plug.
  • Vandals drop large items into manhole covers.

No matter why sewage is coming into your building, you need to react quickly.

Creating Black Water

When flooding is combined with sewage, your building is now full of contaminated water. This particular variety of contaminated water is often referred to as black water because it could contain fecal matter, microbes and harsh chemicals. Because this water can be highly unsanitary, you need to get the flooding taken care of as quickly as possible. Not only could you be dealing with normal flooding issues, but you may add other problems to the mix as well.

If you ever have to deal with black water, it may be a good idea to bring in trained water damage restoration experts as soon as possible. When there is a sewer backup in your building, it's nice to know who you can turn to for fast, reliable help.

DIY Solutions for Shower Mold

5/23/2019 (Permalink)

Mold Remediation DIY Solutions for Shower Mold White vinegar is very effective at killing shower mold

Mold Growth in Your Shower

Bathrooms are a prime location for mold growth because of the high levels of humidity and the potential for standing water. Happily, it's easy enough to get rid of visible shower mold with a few cleaning supplies you may already have on hand. Just remember these situations that require professional black mold remediation services:

  • There's evidence of extensive mold, beyond a limited area within a foot or so.
  • You can't pinpoint the source of moisture.
  • You can smell it, but you can't find it.
  • The mold has affected porous and non-porous surfaces.
  • You're worried about the air quality in your home.

If none of these things apply to your situation, try using one of the following in your own home.

1. Non-Diluted Vinegar Spray

White vinegar is very effective at killing shower mold. Pour some straight into a spray bottle. Don't dilute it with water. Spray the vinegar onto the surface and then leave it. Within a couple of hours, the vinegar smell should be gone. This non-toxic cleaner is safe for homes with children and pets.

2. Borax Solution Spray

This natural fungicide and insecticide is found in many laundry rooms across Dahlonega, GA. One cup of borax and a gallon of water in a spray bottle can get rid of existing moldy spots and prevent new growth in the future. Don't allow pets or children to ingest this spray, but you can be comfortable that it doesn't have toxic fumes.

3. Baking Soda Paste

Simply mix enough baking soda and water to create a paste to use as a scrub that targets tough mold spots. You can also use borax to create this paste. If the spot in your shower requires more than a toothbrush for removal, you should contact a black mold removal professional.

Surfaces such as concrete, wood, and walls should be treated by Dahlonega, GA, professionals. Large areas of shower mold and stains that result from unknown causes should also be treated by experts. If you're not confident that your DIY efforts have solved the problem, contact an expert who can give you results you're comfortable with.

Do You Have the Right Home Fire Extinguisher?

5/13/2019 (Permalink)

Fire Damage Do You Have the Right Home Fire Extinguisher? A fire extinguisher must be full and sealed to maintain pressure

3 Factors That Will Determine the Effectiveness of a Home Fire Extinguisher

Homeowners should take measures to increase their fire preparedness. These three factors will determine the effectiveness of a home fire extinguisher in the event of an emergency.

1. Check the Class

There are several common extinguisher classes distinguished on the basis of fire suppressant compounds. Class A extinguishers contain monoammonium phosphate for ordinary combustibles. Class B and C extinguishers combine monoammonium phosophate with sodium bicarbonate. Class B is intended for flammable liquids or gases other than cooking oils or grease, while Class C is formulated for electrical fires.

Homeowners may want to obtain multi-class fire extinguishers for all of these risks. It is less likely that they will need a Class D extinguisher for combustible metals or even a Class K extinguisher for cooking oils and grease. Extinguishers may actually spread a cooking fire. It is better to douse a kitchen fire in baking soda (sodium bicarbonate) and salt and smother the flames with a metal lid or another pan.

2. Make Sure the Extinguisher Is Filled and Sealed

A fire extinguisher must be full and sealed to maintain pressure. Refillable extinguishers usually have metal valves and cost more up front, though refills cost less than a new disposable model. Disposable extinguishers are more affordable, but are made for one-time use.

3. Check the Expiration Date

An extinguisher may or may not have an expiration date, but this safety equipment does not last forever. An extinguisher should work for anywhere from five to 15 years. Check the pressure gauge to determine whether safety equipment is ready to use.

A fire extinguisher that has insufficient pressure or one that has been used before and has not been replaced or refilled may not function as intended. If a fire damages building materials or contents at a residence in Cumming, GA, mitigation and restoration professionals can clean up damage and complete a rebuild.

3 Tips for Sump Pump Maintenance

5/3/2019 (Permalink)

Storm Damage 3 Tips for Sump Pump Maintenance Maintaining your sump pump can help prevent large problems to your home.

Maintaning Your Sump Pump Can Help Prevent Water Damage

If you have a sump pump in your Ludville, GA, home, then you may already know the dangers flooding can present to your property. Fortunately, performing regular maintenance on your pump can help it stay in working order, which in turn can help prevent water damage.

1. Always Follow the Manufacturer's Recommended Use Instructions

Many water damage restoration companies recommend the pumps as a flood prevention method. When performing pump maintenance, it's important to always follow your manufacturer's recommended instructions. This includes making sure the cord is in good repair, and that the unit is plugged into a ground fault circuit interrupter. This can help ensure your pump correctly performs the intended job for its lifespan.

2. Regularly Check For, and Clean Out Any Debris

Another important step for maintaining your sump pump is to ensure the pump, the vent, the discharge pipe, and its intake screen remain clear of debris. Common clogs can be comprised of dirt, gravel, leaves, sticks, and other materials that may have gotten into the water. A clogged unit often has to work harder to do its job and is at greater risk of malfunction.

3. Perform Routine Maintenance on Your Pump

Regularly looking over your pump for any maintenance needs can help you prevent larger problems such as clogs and unit malfunction. Take the time to inspect the cord, and clear away any debris that could be a problem. If you find your pump is malfunctioning it's best to call a professional to service the unit.

Remember, maintaining your sump pump can help prevent costly water damage to your home. Always follow the manufacturer's instructions for how to use, plug-in and clean your pump. Keeping your pump clear of debris can also help prevent clogs which may damage the unit. It's important to check for these things on a regular basis. If you have any questions, a professional might be able to help.